Juicebox App, Inc. (“Juicebox”, “we”, or “us”) offers an AI-powered people search and discovery tool to discover and engage with job candidates.

Juicebox respects your privacy. This Privacy Policy (“Policy”) explains how Juicebox collects, uses, and discloses personal information obtained through our website (“Site”), which is located at https://juicebox.ai/, as well as information that we collect and process from or about job candidates as part of offering you our services (collectively, with the Site, the “Services”).

This Privacy Policy does not apply to personal information that we process on behalf of our customers, such as information pertaining to our customers’ authorized users of our services. We process this information as instructed by our customers, in our capacity as a service provider/data processor, in accordance with the terms of our customer agreements.

Please see our Notice at Collection below for a high-level overview of our privacy practices.

Personal information we collect and sources of information

Public information we collect about job candidates

If you have a profile, resume, or CV on a website, we and our data partners may collect information about your professional qualifications and contact information to provide to our customers.

The information we collect about you may include personal information such as your first and last name, education, professional or employment-related qualifications (years of experience, publications, skills, etc.), work history, work title, contact information (e.g. phone number and email address), geographic location information (e.g., city, state, or country), and other employment-related experience.

The information collected about job candidates is used by our customers to discover and engage with candidates. We do not collect sensitive data (e.g., health or political affiliation) from any of these public sources.

We may infer professional characteristics about job candidates based on the information provided on their public profiles, such as seniority level, industry expertise, or likelihood of interest in new opportunities. These inferences are derived from publicly available professional information and are used to improve the relevance of search results for our customers.

Information we collect directly from website visitors

When you make a request to receive information about our services, book a demo, contact our sales team or customer support team, or sign up for a Juicebox account, you provide us with certain information, such as:

• Business contact details, including your first and last name and email address.

• Account information, such as your account credentials, billing information, payment information and other information used to administer your account, including the services you have purchased or may be interested in.

• Communications that we exchange with you, including when you contact us with questions, feedback, or otherwise.

• Marketing information, such as your preferences for receiving communications about our services and publications, and details about how you engage with our communications.

• Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.

Social media information

We may maintain pages on social media platforms. When you visit or interact with our pages on those platforms, you or the platforms may provide us with information about you.

Information we may collect from other sources

We may obtain personal information about business customers or job applicants from third parties, such as marketing partners and data providers, to update, expand, and analyze our records, identify new prospects for sourcing, and provide information or job vacancies that may be of interest to our customers.

Automatic data collection

When you use the Site, we and our service providers may automatically log information from your computer (or other device) and your browser about you, your computer or mobile device, and your interaction over time with our services, such as:

• Device data, such as your computer’s or mobile device’s operating system, manufacturer and model, browser type, IP address, unique identifiers, language settings, mobile device carrier, and general location information such as city, state or geographic area; and

• Usage data, such as pages or screens you viewed, how long you spent on a page, browsing history, and access times.

We may collect this information using cookies and other similar technologies. For more information, please visit our Cookie Policy.

How we use personal information

Use of job candidate information

We use the personal information of job candidates to help our customers discover and engage with internal and external job candidates and analyze attributes of existing personnel or internal talent. Our legal basis for this processing is our legitimate interest in operating and providing our recruitment search platform to our customers. Juicebox processes personal information relating to job candidates for our AI search database to provide a dynamic recruitment search platform for our customers. Job candidate information in our AI search database is used by our customers to better source and match internal and external candidates with appropriate job opportunities. Customers’ use of our Services, including the database and search engine, is subject to our Terms of Service or other applicable agreement.

If a job candidate wishes to change or restrict the use of their information by the Services, follow the steps in the Privacy Rights and Choices section below.

Use of information about website visitors (including representatives of prospective and current business customers)

We use this personal information for the following purposes:

To provide our services

We use personal information to operate, maintain, and provide you with our services. In particular, we use personal information to perform our contractual obligations under our Terms and Conditions.

To communicate about our services

It is in our legitimate business interests to use personal information to respond to your requests, provide customer support, and communicate with you about our services, including by sending announcements, updates, security alerts and support and administrative messages.

To improve, monitor, personalize, and protect our services

It is in our legitimate business interests to improve and keep our services safe for our users, which includes:

• understanding your needs and interests, and personalize your experience with the services and our communications;

• troubleshooting, testing and research and to keep the services secure; and

• investigating and protecting against fraudulent, harmful, unauthorized or illegal activity.

For research and development.

We may use personal information for research and development purposes in our legitimate business interests, including to analyze and improve the services and our business. As part of these activities, we may create or use aggregated, de-identified or other anonymized data from personal information we collect. We make personal information into anonymized data by removing information that makes the data personally identifiable to you. We may use this anonymized data and share it with third parties for our lawful business purposes, including to analyze and improve the services and promote our business.

For direct marketing and serving advertisements

We may send you direct marketing communications as permitted by law, including by email. You may opt-out of our marketing communications as described in the Unsubscribe from direct marketing communications section below. Except where consent is required, we undertake such marketing on the basis of our legitimate business interests. Where we seek your consent, you may withdraw your consent at any time.

Analytics

We partner with certain third parties to obtain the automatically collected information discussed above and to engage in analysis, auditing, research, and reporting. These third parties may use web logs or web beacons, and they may set and access cookies on your computer or other device. In particular, the Site uses Google Analytics to help collect and analyze certain information for the purposes discussed above. You may opt out of the use of cookies by Google Analytics by configuring your Cookie Preferences in the footer of the website. It is in our legitimate business interests to engage in such analysis, auditing, research, and reporting. For more information, please visit our Cookie Policy.

Interest-based advertising

The Site also enables third-party tracking mechanisms to collect information about you and your computing devices for use in online interest-based advertising. For example, third parties may use the fact that you visited our Site to target online ads to you. In addition, our third-party advertising networks might use information about your use of our Site to help target advertisements based on your online activity in general. We rely on our legitimate business interests, and where required by applicable law, your consent, to enable such interest-based advertising. For information about interest-based advertising practices, including privacy and confidentiality, visit the Network Advertising Initiative website or the Digital Advertising Alliance website.

The use of online tracking mechanisms by third parties is subject to those third parties’ privacy policies, and not this Policy. If you prefer to prevent third parties from setting and accessing cookies on your computer or other device, you may set your browser to block cookies. Additionally, you may remove yourself from the targeted advertising of companies within the Network Advertising Initiative by opting out here, or of companies participating in the Digital Advertising Alliance by opting out here. For more information, please visit our Cookie Policy.

For compliance and protection

We may use personal information to comply with our legal obligations and to defend us against legal claims or disputes, including to:

• Protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);

• audit our internal processes for compliance with legal and contractual requirements and internal policies;

• enforce the terms and conditions that govern the services;

• prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft;

• and comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.

How we disclose personal information

We may disclose personal information to:

Our customers, with whom we share job candidate data with for the customers’ use for their own business purposes. We may also share this information with a customer’s service provider at the customer’s direction.

Service providers, that provide services on our behalf or help us operate our services or our business (such as hosting, communications, data and cyber security, billing and payment processing, fraud detection, investigation and prevention, web and mobile analytics, email and communication distribution and monitoring, and customer relation management systems). Our service providers also include third-party AI providers, such as OpenAI, that we use to help support our business operations, including our AI search services for businesses. We require these providers to use your information only for the purpose of supporting our Services, and we do not allow these providers to train their AI models using your personal information. We require these providers to delete personal information within 30 days, unless otherwise required by law.

Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.

Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate, for the compliance and protection purposes described above.

Acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Juicebox or our affiliates (including, in connection with a bankruptcy or similar proceedings).

Privacy rights and choices

Unsubscribe from direct marketing communications.

You may opt out of marketing-related communications by following the opt-out or unsubscribe instructions contained in the marketing communication we send you. You may continue to receive service-related and other non-marketing communications.

Online tracking opt-out.

You can opt out of third-party cookies as described in our Cookie Policy.

Privacy rights requests.

We also offer you choices that affect how we handle the personal information that we control. Depending on your location and the nature of your interactions with our services, you may request the following in relation to personal information:

• Information about how we have collected and used personal information. We have made this information available to you without having to request it by including it in this Privacy Policy.

• Access to a copy of the personal information that we have collected about you. Where applicable, we will provide the information in a portable, machine-readable, readily usable format.

• Correction of personal information that is inaccurate or out of date.

• Deletion of personal information that we no longer need to provide the services or for other lawful purposes.

• Remove your information from our database / opt out of sale to customers. Our Services allow our customers to access the data we collect to find candidates for their open positions. In some jurisdictions, making candidate data available in this way may qualify as “selling” under applicable laws. To request removal from our database, and to remove your information from our search results that we display to customers, visit the Juicebox Privacy Center.

• Opt-out of targeted advertising. We may share information with third-party advertising partners and allow them to collect information about your use of the website to show you interest-based ads as described in this Policy. Our disclosure of information to these partners may be considered a “sale” or “sharing” of personal information, or “targeted advertising” under applicable laws. You can opt out of these disclosures and limit our use of tracking technologies as described in this Policy, or by clicking the “Do Not Sell or Share My Personal Information” link in the footer of our website. You may also have the ability to reject or toggle off optional cookies by enabling the Global Privacy Control setting within the browser that you use to access our website. Learn more at the Global Privacy Control website. Please note that your opt-out in a logged out state will be specific to the device and browser you use when you opt out and will not remove your information from our database (see above for instructions on how to request removal). We do not have actual knowledge that we have sold or shared the personal information of children under the age of 16.

• Additional rights, such as to object to and request that we restrict our use of personal information.

• Appeal our denial of your privacy request by contacting us as set out below.

To make a request, please email us or write to us as provided in the How to Contact Us section below or visit the Juicebox Privacy Center. We will respond to your request as soon as reasonably possible and within the timeframe required under applicable law. We may ask for specific information from you to help us verify your identity.

Depending on where you reside, you may be entitled to empower an “authorized agent” to submit requests on your behalf. To designate an agent, please provide a written and signed document by both you and the agent that authorizes the agent to act on your behalf. You may also use a power of attorney. We will still require you to provide information to allow us to reasonably verify that you are the person about whom we collected personal information. You are entitled to exercise the rights described above free from discrimination.

You may appeal any decision we make in response to a data subject request in accordance with applicable law. Appeals may be submitted to privacy@juicebox.ai with the subject line “Appeal of Decision Related to Privacy Rights Request."

If you are a California resident, please review our California Privacy Notice below.

Limits on your privacy rights and choices.

In some instances, your choices may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights. If you are not satisfied with how we address your request, you may submit a complaint by contacting us as provided in the How to Contact Us section below. Depending on where you reside, such as if you reside in the European Economic Area or United Kingdom, you may have the right to complain to a data protection regulator where you live or work, or where you feel a violation has occurred.

International data transfers

You may provide personal information directly to our website in the United States. We may also transfer personal information to our affiliates and service providers in the United States and other jurisdictions. Please note that such jurisdictions may not provide the same protections as the data protection laws in your home country.

When we engage in cross-border data transfers, we will ensure that relevant safeguards are in place to afford adequate protection for personal information and we will comply with applicable data protection laws, in particular by relying on an EU Commission or UK government adequacy decision or on contractual protections for the transfer of personal information.

If you are a resident of the EU, UK, and Switzerland, you have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

For more information about how we transfer personal information internationally, please contact us as set out in the How to Contact Us section below.

Retention of personal information

Where required under applicable laws, we retain personal information only for as long as is necessary to fulfil the purposes for which it was collected and processed, in accordance with our retention policies, and in accordance with applicable laws and regulatory obligations or until you withdraw your consent (where applicable).

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information, the purposes for which we use personal information and whether we can achieve those purposes through other means, and the applicable legal and regulatory requirements.

Other sites and services

Our Services may contain links to websites and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites or online services operated by third parties, and we are not responsible for their actions. This Privacy Policy does not apply to such third-party sites or services.

API services

Juicebox's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Google Workspace APIs are not used to develop, improve, or train generalized AI and/or ML models.

Data security

We employ a number of technical, organizational, and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe, and we cannot guarantee the absolute security of your personal information.

Children

Our Services are not intended for use by anyone under 16 years of age. Additionally, we do not target our Services at or knowingly collect personally identifiable information from individuals under the age of 13. If we learn that we have collected personal information through our Services from an individual under 16, we will take reasonable measures to promptly delete such information. If you believe that we may have collected personal information from a child without the required parental consent, please contact us using the information provided in the How to Contact Us section below.

Changes to this privacy policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by posting the updated Policy on our Site with a revised effective date and, where required by applicable law, by sending you notice via email or other communication prior to the changes becoming effective. Please review this Policy periodically to stay informed about how we process your personal information.

How to contact us

Responsible entity.

Juicebox is the entity responsible for the processing of personal information under this Privacy Policy (as a controller, where provided under applicable law).

Contact us.

If you have any questions or comments about this Policy, our privacy practices, or if you would like to exercise your rights with respect to your personal information, please contact us via our online privacy center.

If you email or mail us directly, we may redirect you to our privacy center to ensure your request can be properly verified and tracked. Please try the privacy center first.

If you are unable to use the form, you may contact us by mail at the applicable address listed below, though doing so may result in slower processing:

United States & Global

Juicebox App, Inc.
77 Federal St, Fl 2
San Francisco, CA 94107
United States

EU Representative

Osano International Compliance Services Limited
ATTN: I364
3 Dublin Landings
North Wall Quay
Dublin 1
D01C4E0

UK Representative

Osano UK Compliance LTD
ATTN: I364
42-46 Fountain Street
Belfast
Antrim
BT1 - 5EF

Notice at Collection

Below is a high-level snapshot of how we collect, use, and disclose your personal information. Please read the entire Policy for complete information.

CA Delete Act Metrics

Jan 1, 2025 to December 31, 2025

Juicebox is a data broker under Texas law. To conduct business in Texas, a data broker must register with the Texas Secretary of State (Texas SOS). Information about data broker registrants is available on the Texas SOS website.